Best Hope Solutions provide Intelligent Virtual Agent services and we are the industry's only managed omni-channel virtual agent solution built on an end to end proprietary. We provide services that will help business owners like you to focus on a more important role or work in growing and expanding your business. We are a management service that provides human resource process, training, monitoring, and coaching your Virtual Assistant and provide help in any business needs.
As part of the Best Hope Solutions Intelligent Virtual Assistant (IVA) offering, we help business professionals to deploy a production-ready chatbot to deflect calls and support customers. Powered by the Customer Engagement Cloud Platform, this new cloud-based offering includes a complete set of AI-powered design and analytics tools to help companies align IVAs with their business goals and measure results to adjust and optimize chatbots.
Both your workforce and customers can now enjoy frictionless customer experiences, with improved operational effectiveness and increased customer satisfaction. IVA can seamlessly connect and integrate with your current systems, delivering automated harmonious communications with your customers. Powered by advanced AI bots, your business is set for a customer experience revolution, as intelligent, integrated technologies automate tasks from the front to the middle and all the way to the back end.
Our Virtual Assistants are well experienced and well trained to do Cold Calling, Lead Generation, Administrative task and Social Media Management. You will get to interview several VA's before hiring and if you are not happy with the VA's performance, we will replace that VA for no extra cost.
Automating routine and simple queries can free up your human agents to focus on complex and relationship building issues. We know one size doesn't fit all, so with our IVA journey, you can have complete flexibility to enable personalised customer experience, even specific to your industry!
Best Hope Solutions is all about utmost flexibility. In the era of competitive world, lack of instant response as per the market needs may cost you a business.
